Our Privacy Policy
We consider the information you choose to share with us personal and confidential. We will not sell any of your information without your express consent. Any information gathered from our site will be used in an aggregate and anonymous fashion.Return Policy
Your satisfaction is very important to us. If you are unhappy with your purchase, please contact us right away. Email us at info@getgrip.com or call us at 800-438-4747.
Contests and Surveys
We may from time to time encourage visitors to participate in online contests and surveys that ask participants for contact information, demographic and entertainment interests information. We may use contact data from our surveys to send the user information about our company or promotional material from some of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings. Under no circumstances may anyone under the age of 13 participate in any contest or survey. Users 13 and over, but under the age of 18, should ask their parent’s permission before participating in any contest or survey.
Cookies
For security purposes, our site creates a unique session ID that identifies you as the person browsing from page to page. No one can “hijack” your session and impersonate you during your registration, bidding or payment processing. The session ID is a small snippet of encrypted code and must be stored on your computer as a “cookie”. The session ID is only valid during the time you are visiting our site, then it is removed. Most internet browsers allow you to control the kind of cookies you automatically accept or whether you accept cookies at all. Please refer to your Internet browser’s instructions for instructions on enabling cookies.
Guaranteed Secure Transactions
We understand your concerns about Internet security and because we share your concerns we employ the latest technology in our online ordering process – one that lets you shop and order with confidence. And we offer a Secure Order Guarantee that gives you 100% protection for your credit card transactions.Our site employs the latest version of Secure Socket Layer Technology (SSL)
to encrypt your information to ensure the highest security. Because we use some of the most sophisticated commercially available security software, it is extremely unlikely that any personal information that you transmit to us will be misappropriated.
We only secure pages that ask vital information from you. When you register or make payments you will then be asked vital information on a secure page.
To check that your browser is in secure mode, check that a "lock" or a "key" icon is displayed in the bottom of your browser window. You can also check by looking at the URL bar on top of your browser. This line will typically show the first characters as "https" when a secure connection has been established rather than "http" which indicates a connection that is not secured.
Security: Watching It Work
The most popular Web browsers, Internet Explorer and Netscape Communicator (aka Navigator), use clear visual symbols to let you know whether or not they are in secure mode. The symbols are displayed either at the bottom left or bottom right of your browser window. You can refer to the following chart to see which symbols are used with your browser.
| Browser | Standard (Non-Secure) Symbol | Secure Symbol |
| Netscape 1.x, 2.x, 3.x |  |  |
| Netscape 4.x |  |  |
| Mozzila | No Symbol |  |
| Internet Explorer | No Symbol |  |
In the rare instance that an unauthorized person obtains your credit card information and uses it, by federal law, you are only liable for the first $50. In any instance where you have discovered or suspect fraud, you need to contact your credit card companies immediately. Because we are so confident in our security measures, we will reimburse you for the $50 not covered by your credit card company. That's our security guarantee. And for you, it means there is no risk shopping with us.
